Effective Date: 29-08-2025
At Techcare, we value your trust and are committed
to protecting your personal information. This Privacy Policy
explains how we collect, use, disclose, and safeguard your data when
you use our services related to electrical appliances such as
Refrigerators, Washing Machines, Microwave & Oven, Dishwashers, Air
Conditioners, Dryers, and TV Service.
1. Information We Collect
-
Personal Information: Name, phone number, email
address, billing address, service location.
-
Service Information: Appliance details, service
history, and issues reported.
-
Payment Information: Billing details (processed
securely via payment gateways).
-
Technical Information: IP address, browser type,
device information, usage patterns.
2. How We Use Your Information
-
To provide, schedule, and complete appliance repair/maintenance
services.
- To process payments securely.
-
To send service updates, confirmations, or promotional offers.
- To improve website, services, and customer experience.
- To comply with legal obligations.
3. Information Sharing & Disclosure
We do not sell, rent, or trade your data. We may share information
only with:
- Service technicians/partners to fulfill your request.
- Payment gateways for secure transactions.
- Legal authorities, if required by law.
4. Data Security
We use encryption, secure servers, and restricted access to protect
your data. While we take all precautions, no online system is 100%
secure.
5. Cookies & Tracking
Our website may use cookies to enhance experience, track traffic,
and remember preferences. You may disable cookies, but some features
may not function properly.
6. Your Rights
You may request to:
- Access your personal data.
- Correct inaccurate information.
- Request deletion (subject to obligations).
- Opt-out of marketing messages.
7. Third-Party Links
We may link to external sites. We are not responsible for their
privacy practices and encourage you to review their policies.
8. Updates
We may revise this Privacy Policy from time to time. Changes will be
posted here with a new effective date.
9. Contact Us
